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Tips to minimize VoIP downtime and increase productivity

Although Voice over Internet Protocol (VoIP) systems are more dependable than traditional landlines, there's always a chance of downtime since the whole network is connected to the internet. If your internet connection fails, so does your business phone service.

Be prepared for disasters: Business continuity planning for SMBs

Disasters can happen to anyone, and when they do, it can be difficult for small- or medium-sized businesses (SMB) to get back on their feet. Your business could be at risk if you’re not prepared for a natural disaster or an unexpected emergency. Here are a few tips to help keep your business afloat during tough times.

Microsoft Edge: 9 Most useful features

There are a number of features in Microsoft Edge that makes it the perfect browser for business users. These include tab management, annotation tools, and a reading mode that strips away distractions and lets you focus. Plus, Edge is constantly being updated with new features and improvements to enhance user experience.

Update your passwords now

Passwords are a necessary evil in today's world. We need them to protect our online identities, but they can be a pain to remember and type in. That's why it's important to ensure your passwords are up to date and compliant with the National Institute of Standards and Technology (NIST) guidelines.

The importance of HIPAA compliance to your business

If your company is in the healthcare industry or provides medical services, you are required to comply with HIPAA regulations. In this article, we’ll talk about what HIPAA is, and what being HIPAA-compliant means to your business.
What is HIPAA
The Health Insurance Portability and Accountability Act of 1996 (HIPAA) is a federal law that establishes national standards to safeguard sensitive patient health information from being released without permission.

What is firmware and why is it important?

Technology evolves quickly. The features of a phone that came out two years ago are likely very different from the features of the most recent model. It's the same with printers, laptops, and other devices in your office — newer models with better features are introduced to the market yearly, so you need to keep up with technology trends to stay competitive and even compliant with security regulations.

What are the costs associated with owning a VoIP system?

Voice over Internet Protocol (VoIP) systems can streamline business communications, but like any technology investment, you need to consider its direct and indirect costs. Here are the different costs you need to account for when owning a VoIP system.