If a business’s hotline keeps callers waiting for long periods, many callers may feel frustrated and just hang up. This results in an unpleasant customer experience that turns off current and potential customers. To keep callers on the line, use these Voice over Internet Protocol (VoIP) features.
The shift from traditional office setups prior to the pandemic to flexible working arrangements in the post-COVID-19 era has been tough on IT administrators. They have had to juggle multiple tasks, including supervising and securing workflows, devices, and software, and deploying IT solutions within budget while keeping cyberthreats at bay.
More and more companies these days are hosting their business components on the cloud, as it has proven to be reliable, cost-effective, and secure. However, many small- and mid-sized businesses (SMBs) experience certain operational pains on either the public or private cloud.
For years, big companies have been harnessing the power of business intelligence (BI) to improve business performance. And for them, paying experts to analyze large data sets is no issue. It’s different with small- and medium-sized businesses (SMBs). SMBs also store large volumes of data, but many SMB owners are wary of spending too much on BI. Fortunately, there are plenty of budget-friendly BI tools and resources available for your SMB nowadays.
Windows 11 is out. And with its sleek design and new features, it’s no wonder that so many people are considering upgrading. But should you switch to the newest Microsoft operating system (OS)? Here are some reasons why you may want to wait.
1. Your computer doesn't meet Windows 11 minimum system requirements
One of the main reasons that can keep you from upgrading to Windows 11 is that your computer might not be able to run it.
Hackers may have found an effective way to track users using a web browser or password manager’s password autofill feature. Here’s how they do it and what you can do to protect yourself.
Why password autofill is so dangerous
Modern web browsers and password managers have a feature that enables usernames and passwords to be automatically entered into a web form.
If you want to cut costs on IT hardware, don’t settle for cheap but old or low-quality machines. They’ll offer subpar performance, which will hurt your team’s productivity. What’s worse, they’ll break down often, too, which means the money you initially saved will go to repairs and upgrades.
Microsoft Teams and Google Meet are two of the most popular online communication platforms today, thanks to their robust set of features that make staying connected with clients and colleagues easy and convenient. As the two tools are pretty much the same in terms of functionality, picking just one can be a challenge.
If your business uses Microsoft 365 Groups, you know how useful this cross-application service can be. Groups allows users to choose people with whom they can share resources like Microsoft Outlook inbox or document library. But connectors further enhance this feature by enabling users to send information to anyone in the group right from a shared inbox.
You may not know it, but some of the websites you visit or apps you download leave a trackable digital footprint. One step you can do to avoid leaving your online behavior exposed to third parties is to use private browsers to surf the internet.
What is private browsing?
Your web browser — whether it’s Chrome, Edge, Firefox, Safari, or Opera — stores the URLs of the sites you visit, cookies that track your activity, passwords you’ve used, and temporary files you’ve downloaded.
