Blog

Why call recording is advantageous for businesses

If you own and operate a small- or medium-sized business that relies on positive word of mouth, you probably need to make sure the quality of your customer service is top-notch. It definitely pays to have excellent products and/or services in the first place, but it wouldn’t hurt to leverage other tools at your disposal.

What are BYOD and CYOD?

More and more organizations today are seeing the value in implementing bring your own device (BYOD) and choose your own device (CYOD) policies. Aside from increased efficiency and productivity, there are plenty of other benefits that businesses across industries can get from both strategies.

The dangers of TDoS to your VoIP systems

Telephony systems are crucial to business communications and operations and therefore need to be highly secure. Although malware and viruses are some of the most common threats to Voice over Internet Protocol (VoIP) systems, there are other little-known threats too, such as denial-of-service (DoS) attacks.

Sharing calendars with Microsoft 365 is easy

Do you want to remind or update your team of company-related activities? An easy way to do this is by marking the activity on your Outlook calendar and sharing it with your colleagues. The following steps will let you do just that.
Outlook on the web
If you have Microsoft 365 or another email service based on Microsoft Exchange Online, follow these steps to share your calendar:

Open the Calendar by clicking on the calendar icon at the bottom of the page.