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Things to look for when buying a Wi-Fi router

Wireless routers are essential for operating a modern business. These allow one network connection to essentially be split into many and then shared by different users and devices — usually over a Wi-Fi connection. If you are looking for a new Wi-Fi router for your office, there are some important features you should be aware of.

VoIP theft of service: What you need to know

As with any communication that takes place over the internet, Voice over Internet Protocol (VoIP) calls have a raft of security risks. One of these is theft of service. Read on to learn more about this type of VoIP-related fraud, and how you can protect your organization against it.

Improve your Windows 10 experience with these features

Did you know that the latest update of the Windows 10 operating system comes with many improvements to user experience? Try out the following features and change the way you work, play, and everything in between.
Night light
This feature lets you reduce the amount of blue light emitted from your screen, which helps reduce eye strain and boost sleep efficiency.

Don’t be a victim of juice jacking

Smartphones have become an indispensable tool for most of us. We use them for a wide range of activities, from gaming to checking social media to accessing work apps. Because of heavy use, our smartphones may sometimes run out of battery. When that happens and you’re out in public with no access to your charger, using public charging kiosks to bring your phone back to life can seem like a good idea — but it’s not.

How AI is revolutionizing healthcare

Technology plays an important role in streamlining business processes. Artificial intelligence (AI), for example, is making huge strides in the healthcare industry, not only helping medical professionals better care for their patients, but also giving people proactive means of managing their health and lifestyle.

Data storage: HDD and SSD defined

Computer and laptop buyers today need to make a decision between getting either a solid state drive (SSD) or a hard disk drive (HDD) as a primary storage component for their device. But which one is the better choice? In this article we outline the distinct features of SSD and HDD so you can make the right decision for your next purchase.

Engaging on-hold messages via VoIP

When an operator asks a client for permission to put them on hold, what they’re really saying is “Can you wait a short time not talking to anybody?” A caller can be put on hold at different times throughout a call, and for varying durations. This lull used to be insufferable, but now you can improve customers’ on-hold experience with Voice over Internet Protocol (VoIP).

VoIP phone systems help make waiting on the line bearable or even downright enjoyable via the sharing of fun anecdotes and info, playing of on-brand music, and the conveyance of engaging messages.