Blog

VoIP tips to get ready for the holidays

As a business owner, you know how important it is to attend to your holiday customers. To ensure customer satisfaction, optimize the use of your VoIP system. Here's how to do just that.
Check your VoIP equipment
Sometimes, problems with VoIP don't have anything to do with your service provider or even the underlying servers that host the solution.

Tips and tricks for collecting customer data

Businesses have more access to customer data than ever before, and that trend will likely continue in the future. The insights you get from all that data are valuable. However, a lot of data is unnecessary or possibly even problematic. To ensure your insights are relevant and useful, you must have a well-defined data collection system in place.

Windows 10 makes backing up files easy

To any business, ransomware means trouble. From operational disruption and revenue loss to total shutdown, it spares no part of the company. That’s why it’s wise to regularly back up your business data in multiple locations, including the cloud. If your computer is running on Windows 10, you’re in luck because the operating system makes backing up and restoring your files as easy as pie.