IT services are more critical than ever before, proving their value in the face of a health crisis and the abrupt shift to remote working. Here are some ways managed IT services providers (MSPs) are helping small companies leverage technology to support their remote teams and go about business as usual.
How MSPs are supporting clients during the COVID-19 pandemic
Why your SMB needs a business continuity plan (BCP)

Multiple things can disrupt the operations of small- to medium-sized businesses (SMBs), such as natural disasters or cyberattacks. This can lead to lost revenue, or in some extreme cases, business closure. But having a concrete business continuity plan (BCP) in place will help your business recover quickly after a disaster.
5 Tips to keep your business afloat during the COVID-19 crisis
Remote working: Will it be the new norm?
COVID-19’s huge impact on businesses

Businesses and consumers are facing a lot of uncertainty because of the coronavirus pandemic. As COVID-19 continues to spread, the only thing that seems certain is that it will impact businesses, particularly the way they operate and use technology.
Increased reliance on communications technology
The need for remote interactions and stronger communications technology will inevitably increase.
How virtual reality helps small- and mid-sized business
6 Firefox features your business needs

Firefox is one of the most versatile web browsers today and its potential uses only grow with each new version. Not only is it great for casual browsing, but it also has a selection of tools that are valuable in business. Here are some of the functions you should be using in Firefox:
Firefox’s secret tweak interface
Catering to the more tech-savvy users, Firefox’s secret interface gives you a peek behind the curtain into the world of coding.
Tips and tricks to master Windows 10
Tips and tricks for collecting customer data

Businesses have more access to customer data than ever before, and that trend will likely continue in the future. The insights you get from all that data are valuable. However, a lot of data is unnecessary or possibly even problematic. To ensure your insights are relevant and useful, you must have a well-defined data collection system in place.