To save money and increase efficiency, small- and medium-sized businesses should consider switching to Voice over Internet Protocol (VoIP) phone systems. However, it is important to understand how to properly use this technology and troubleshoot any issues that may arise.

Plenty of businesses, regardless of size, use internet phones. But although Voice over Internet Protocol (VoIP) systems are quickly becoming the norm, many business owners don't realize that these systems are vulnerable to attack if they are not properly secured.

As a business owner, you're always looking for ways to make your company more efficient and profitable. One way to do this is to implement unified communications (UC). In this blog post, we'll discuss how UC can help upgrade your business’s information system and other advantages of adopting a UC platform.

As a more convenient and less expensive alternative to traditional phone services, Voice over Internet Protocol (VoIP) technology is now a business necessity. But as with any other piece of technology that can connect to the internet, VoIP can and will be exploited by cybercriminals.

If you own and operate a small- or medium-sized business that relies on positive word of mouth, you probably need to make sure the quality of your customer service is top-notch. It definitely pays to have excellent products and/or services in the first place, but it wouldn’t hurt to leverage other tools at your disposal.

Companies looking for an approachable, affordable, and reliable upgrade to business processes are turning to unified communications (UC) to improve their information systems. UC is cheaper than ever to deploy, and its simplicity attracts business leaders formerly reluctant to adopt new technologies.

Voice over Internet Protocol (VoIP) technology has vastly improved team collaboration. VoIP systems, however, are not immune to a variety of cyberattacks. And because VoIP-based threats are not as well-known as ransomware, phishing mail, and other more recognizable attacks, organizations tend to be lax toward securing their communications systems.

Communications is an integral business component that no enterprise can survive without. At the forefront of modern business communications is the all-in-one, internet-powered communications solution: unified communications.

What is unified communications?
Unified communications (UC) allows you to manage all your communications as one piece of architecture rather than as several different components patched together.

Relying solely on your phone for business communication made perfect sense decades ago. But if you carried that over today, your business would fail. This is because business communications now must include mobility, instant messages, and video conferencing.